In plain English
WCAG is the rulebook for building websites and apps that everyone can use — including people who are blind or low-vision, deaf or hard of hearing, have limited motor control, or navigate without a mouse. It's maintained by the World Wide Web Consortium (W3C), the same body behind the core standards of the web, which is why it's the reference point for accessibility law and policy around the world.
Rather than a vague "make it accessible," WCAG gives specific, testable success criteria — like "text has enough contrast against its background" or "every function works with a keyboard."
The four principles (POUR)
| Perceivable | People can perceive the content — e.g. alt text for images, captions for video, sufficient contrast. |
|---|---|
| Operable | People can operate the interface — e.g. everything works by keyboard, nothing traps focus, enough time to act. |
| Understandable | Content and controls are clear and predictable — readable text, consistent navigation, helpful errors. |
| Robust | Content works reliably with assistive technologies like screen readers, now and as tech evolves. |
Conformance levels: A, AA, AAA
- Level A — the most basic requirements. Missing these blocks whole groups of users.
- Level AA — the practical target for most organizations and the level most laws reference (contrast, focus visibility, consistent navigation).
- Level AAA — the strictest tier; not expected across an entire site.
Most teams aim for WCAG 2.1 or 2.2 at Level AA. WCAG 2.2, published in 2023, adds newer criteria on top of 2.1.
Why it matters
Beyond being the right thing to do, accessibility is often a legal requirement (referenced by the ADA in the US, the European Accessibility Act, and others), and accessible design is simply better design — clearer contrast, keyboard support, and readable structure help everyone. It also overlaps with machine readability: the same clean, well-structured markup that helps a screen reader helps bots read your site.
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Automated scanners catch some WCAG issues — missing alt text, low contrast — but not whether a keyboard or screen-reader user can actually get through your signup. SaaS Dummies pairs automated WCAG checks with a dedicated accessibility tester that drives your real app and shows, with session video, exactly where someone gets stuck.
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